( Telemedicine is available starting March 26th )

What can you expect from a telemedicine consultation?

Telemedicine consultations are conducted through our secured PetPro Connect smartphone application. The app provides the capability for you to request consultations (video or text) with one of our dedicated Countryside Veterinarians.

A video consultation is a live face-to face video chat with our veterinarians. Telephone consultations are also available. These convenient, safe, and eco-friendly video chats serve as a more personal alternative in comparison to our audio-only consults.

Virtual visits are not about completely replacing visits to the clinic. They’re about complementing clinic services and establishing a means to monitor patients and communicate with clients using modern telecommunication tools.

Virtual visits are best suited for the following types of consultations:

  • Annual Wellness Exams
  • Mild symptoms such as sneezing or coughing
  • Behavioral issues
  • Complex treatment plan discussions
  • Hospice care
  • Quality of life discussions.

Ready To Download the App and Get Started?

You can download the PetPro Connect app from the App Store or Google Play. Once you download the app if you need instructions on setting up your account and connecting with your Countryside Vet Team please contact support with the link below.

To start a text or arrange a video consult with our veterinarians simply request an appointment on the PetConnect Pro app from your mobile device. If you need any technical support with the app please email or contact our staff.